ServiceTick is the leading solution for post-transaction IVR, SMS, Web and Email surveys in the UK, capturing immediate and actionable ‘Voice of the Customer’ feedback and transforming it into valuable insight.
Clients include Lloyds Bank, Bose, NFU Mutual, Tesco Bank, Endsleigh and Compare The Market.
ServiceTick was founded in 2007 and is headquartered in Norwich. Last year the company was ranked in the 2015 Tech Track 100, a listing of the UK’s fastest-growing technology companies.
Thomas Cowper-Johnson, ServiceTick’s Insight Director, said: “After nine years in business we wanted to move the perception of us away from being just a technology company into one which provides top-level consultancy using technology.
“The content management system will enable us to easily publish more thought leadership items such as white papers, case studies and blogs,” he added.
Brandex designed business cards and word templates for case studies and white papers. We also designed and built the responsive website using the Umbraco CMS.